Updates not showing in Endpoint Manager

Question

I have a problem with Endpoint Manager and monthly updates. I can see them on the updates list, but the computers (running Windows Server 2019 and 2022) are displayed on the not required list. When I run WU on them manually, they get updates. Problem exists with monthly updates or products like Visual Studio, but not with Microsoft Defender (those are working properly).

Answer 1

Hi @Tomasz W ,

If the update is superseded, it will show as Not required, but on the side of windows update, the update could be scanned and installed. So we should check if the update is superseded on the sccm console or update catelog.

For example:
This update is superseded and is not required on the console,

And on the update catelog:

As we said, there is no wrong with Microsoft Defender (those are working properly), so it maybe nothing wrong with WUAHandler, if monthly updates or products like Visual Studio are not superseded, we could run the Software Updates Scan Cycle and check UpdatesHandler.log, WUAHandler.log and ScanAgent.log.

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Answer 2

Everything works now. Updating took longer than I expected.

Answer 3

I am glad that the problem is solved. As Microsoft Endpoint Manager is an integrated solution for managing all of our devices, the status of client should be sent the SQL, and SQL sends information to SCCM, latency is normal.

If the situation is like above, we could use the method to troubleshoot it.

If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.

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