Updates not showing in Endpoint Manager

TomaszW-0873 131 Reputation points
2022-04-13T05:53:06.643+00:00

I have a problem with Endpoint Manager and monthly updates. I can see them on the updates list, but the computers (running Windows Server 2019 and 2022) are displayed on the not required list. When I run WU on them manually, they get updates. Problem exists with monthly updates or products like Visual Studio, but not with Microsoft Defender (those are working properly).

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,605 questions
Microsoft Configuration Manager
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  1. Amandayou-MSFT 11,056 Reputation points
    2022-04-13T09:01:12.34+00:00

    Hi @TomaszW-0873 ,

    If the update is superseded, it will show as Not required, but on the side of windows update, the update could be scanned and installed. So we should check if the update is superseded on the sccm console or update catelog.

    For example:
    This update is superseded and is not required on the console,

    192644-4132.png

    And on the update catelog:

    192550-4133.png

    As we said, there is no wrong with Microsoft Defender (those are working properly), so it maybe nothing wrong with WUAHandler, if monthly updates or products like Visual Studio are not superseded, we could run the Software Updates Scan Cycle and check UpdatesHandler.log, WUAHandler.log and ScanAgent.log.


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  2. TomaszW-0873 131 Reputation points
    2022-04-14T23:16:06.667+00:00

    Everything works now. Updating took longer than I expected.

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  3. Amandayou-MSFT 11,056 Reputation points
    2022-04-15T06:59:17.863+00:00

    I am glad that the problem is solved. As Microsoft Endpoint Manager is an integrated solution for managing all of our devices, the status of client should be sent the SQL, and SQL sends information to SCCM, latency is normal.

    If the situation is like above, we could use the method to troubleshoot it.

    If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.


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