My subscription was disabled without any reason. I paid the bill just one day before it disabled. And the way supporters deal the problem is so bad and impolite. Is it the way you treated the people paying money to you?

April Robinson 1 Reputation point
2022-04-15T08:28:24.977+00:00

My subscription was disabled without any reason. I paid the bill just one day before it disabled.
I open the support ticket, going live chat and the supporter told me to wait for him to check. After that, my ticket was closed and just ended with a reply that they cannot re-enable the subscription. Even the live chat closed without any reason. Just like I was talking with bots. Is it the way you support people, paying money for you and got the VMs shutdown unexpectedly, and ending chat without saying anything to me?

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