My college Microsoft account has been disabled and can't get the 100$ azure students' feature, it's been disabled due to identifying suspicious activity and I observed that the account had been compromised, so I changed the password and secure the account. and I made a support request to get back my account,but i received this prepared reply :
"Sorry we were unable to verify your account information. Based on this, the earlier decision remains and your account will stay closed. Please understand that security checks like these are in place to protect the quality and integrity of the Azure service. "
So what kind of information I can send to get my account back.?
BTW I made another support request with information such as the new password, user unique ID, university name, my national ID and backup e-mail, but i got the same reply.