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AngelaProcopio-1145 avatar image
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AngelaProcopio-1145 asked AngelaProcopio-1145 answered

How can I succesfully change or remove my profile picture?

I have changed so many times my profile picture in Outlook, but every time I send an email it appears my super all previous one, how can I fix this?

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JanardhanaVedham-MSFT avatar image
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JanardhanaVedham-MSFT answered

Hi @AngelaProcopio-1145 ,

We only have an option to change or update profile picture in outlook / Office 365. Chaging of profile photo steps are documented here and you can verify the same. Please note that it can take up to 48 hours for the new photo to appear.

If you have Outlook for Microsoft 365 then you can also use **delve** to update the profile photo as shown below and the steps are outlined here

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Alternatively, you can contatct your IT admin for the support in uploading your profile photo either from **Microsoft Azure porta**l or **Microsoft 365 admin center** as shown below :

194967-image.png

194968-image.png

References :

https://support.microsoft.com/en-us/office/change-your-profile-photo-555376e0-1fca-49ba-8434-307a0525c767
https://support.microsoft.com/en-us/office/view-and-update-your-profile-in-delve-4e84343b-eedf-45a1-aeb9-8627ccca14ba

Hope this helps.

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AngelaProcopio-1145 avatar image
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AngelaProcopio-1145 answered

I can successfully update or remove my picture internally in Outlook, but Gmail users still see my old picture202015-screenshot-2022-05-15-094547.png202055-screenshot-2022-05-14-181641.png



Please how can I remove it? so Gmail users don't see a picture from 10 years ago, thank you!


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