Internet Explorer crashing in datasheet view since Office365 update (mso20win32client.dll ?)

Passuello Christophe 26 Reputation points
2022-04-21T13:27:05.487+00:00

Hello,

Since a recent Office 365 update, SharePoint 2016 datasheet view is not working anymore with Interner Explorer and closes IE when trying to switch to datasheet view.
For information, we are using Datasheet View for SharePoint 2013-2019 addin for to get datasheet view working with SharePoint 2016, and it's not the issue.

I think this issue started with office 365 build 14326.20784 upgrade.

In the event log, I have the following error for Internet Explorer, and it seems related to mso20win32client.dll.

Nom de l’application défaillante IEXPLORE.EXE, version : 11.0.19041.1202, horodatage : 0xd19ec57a
Nom du module défaillant : mso20win32client.dll, version : 0.0.0.0, horodatage : 0x622149ae
Code d’exception : 0x012898e1
Décalage d’erreur : 0x001c8bb5
ID du processus défaillant : 0xa40
Heure de début de l’application défaillante : 0x01d8557b215e1fab
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Chemin d’accès du module défaillant: C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso20win32client.dll
ID de rapport : 310b7bdd-f9af-4ee6-81f2-734252a885fe
Nom complet du package défaillant : 
ID de l’application relative au package défaillant : 

Is there a fix for this issue ?
Thanks

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  1. Michael Taylor 41,626 Reputation points
    2022-04-21T14:21:32.113+00:00

    Office 365 dropped support for IE (all versions) as of Aug of last year, see here. As mentioned there, after that date no support is available anymore. Sharepoint is covered here.

    At this point my guess is a change was made in Office 365 that is not compatible with IE, because it isn't supported anymore.

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  2. Passuello Christophe 26 Reputation points
    2022-04-25T15:35:29.977+00:00

    KWizCom the editor of the Datasheet view addin has released an upgade for the server side (SharePoint 2016+) and a patch for the client side. It supposed to fix this issue. I'll try it and will post the result

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  3. Luca Malaccari 1 Reputation point
    2022-05-12T08:40:14.667+00:00

    Hi 59075772,
    Was the update successful?
    The problem has been solved?
    Where can i download the update?

    I have the same problem in Office 2016

    Thanks.
    Regards.

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