Create a new guest account and then directly invite the guest account to a SharePoint site is not working

john john 946 Reputation points
2022-04-21T18:09:24.367+00:00

We have a SharePoint site named "tgbtgb" which only allow sharing with existing guests, as follow:-

enter image description here

Now we wanted to invite a new external user. so we did these steps:-

1) Inside azure portal we create a new guest account as follow:-

195257-image.png

2) then once the account got created (before the user access the invitation link) >> we add the external user to a SharePoint group under the above site >> where the user got directly added to the SharePoint group.

3) now the external user got 2 emails, as follow:-

195264-image.png

&

enter image description here

After that the external user accept the first invitation and got registered as guest. but the second email, had no link to the site, as the site name tgbtgb is not clickable! + also when the user try to navigate to the site by typing the site url inside the browser, the user got this error message:-

195283-image.png

although when i checked the external user permission inside the SharePoint site >> i got that the user already have Edit permission as follow:-

195284-image.png

so not sure what is going on? why the user can not access the site he has edit permission on ? also when the invitation email has the site title as UN-clickable? Thanks

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A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Yi Lu_MSFT 17,471 Reputation points
    2022-04-25T08:29:51.23+00:00

    Hi @john john
    Per my test, I could invite guest users to my sharepoint site normally. Each user no matter internal or external will receive an email like this:

    196024-image.png

    You could test this for other guest users, or use a different site to see whether this issue persist.


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