DPM 2019 replica not showing in Azure vault

Toby Groves 1

I've been configuring a new on-premise DPM 2019 server with offside backup to Azure in a dedicated Recovery Vault.

This appears to be working fine. I initially configured some databases and VMs which I can see in the Azure vault under DPM within Backup Items.

I've now added a couple of large file volumes (circa 2TB total) which appears to be fine on the DPM server itself. It took quite a while to upload all the data to Azure but this completed last night.

However there is no sign of this data in the vault, it's just completely absent.

Does anyone have any ideas? Whilst DPM itself says the Azure backup is fine, I frankly don't trust it if I can't actually see it in the Azure portal.

SadiqhAhmed-MSFT 37,206 Reputation points Microsoft Employee

2022-04-26T10:21:06.58+00:00

@Toby Groves - Thank you for posting your question.

I understand that you couldn't find the 2TB DPM server data in Azure recovery services vault. Could you please try to find it here: Azure-- Recovery Service Vault-- Backup Infrastructure--Backup Management Server. Click on your DPM Server, you can see used space.
Toby Groves 1 Reputation point

2022-04-26T11:32:04.17+00:00

Hi,

If I go via that route to view the DPM server then the disk utilization does reflect the total of 2.3TB which includes the aforementioned file stores.

However this is just a view of the storage on the on-premise DPM server, not the Azure vault. Under backup items at the top of this page it shows 10 items and, if I click on this, I get the aforementioned list of databases and VMs but no sign of the file stores at all.
SadiqhAhmed-MSFT 37,206 Reputation points Microsoft Employee

2022-04-26T14:50:40.483+00:00

Can you share the screenshot of the UI where you find the DPM server data in Azure and the one that is not showing up?
Toby Groves 1 Reputation point

2022-04-26T15:45:53+00:00

I can try. Hope these are showing.

The first image shows the contents of the DPM entry in Backup Items in the vault. This only contains the DPM server's own database backup and a few VMs. Ignore the deleted entry at the top, this was an initial test I did when commissioning the server.

The second screen shows the screen you mentioned which does report the 2.3TB total usage on the DPM server itself which is correct.

The last screen shows the properties of the protection group in DPM. This reports the online backup as being fine and indeed I watched it upload all the data.

Everything looks fine with the exception that the Azure backup just isn't there or isn't visible.
SadiqhAhmed-MSFT 37,206 Reputation points Microsoft Employee

2022-04-27T10:30:56.34+00:00

What do you see in the "view details" section?
Toby Groves 1 Reputation point

2022-04-27T10:33:11.637+00:00

The details show correctly for each of those items but of course the issue is that the two big file and folder backups aren't showing at all so I can't view any details on those.

I've raised a support incident with MS and will be speaking to them a bit later so maybe that can shed some light.
SadiqhAhmed-MSFT 37,206 Reputation points Microsoft Employee

2022-04-27T10:47:00.807+00:00

Yes, support would be able to assist.

Let us know how it goes and share an update on the status of the issue.