Azure AD password changing

Jasper Samuel 21 Reputation points
2022-04-26T04:15:42.63+00:00

While changing my Organization PC password as per org policy each and every time it's showing that password is not correct as per policy.

So, I restarted the PC and entered the new password Now it's showing Password is Changed
Luckily I remembered the first password I typed for changing and used that to open my PC

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. David Broggy 5,681 Reputation points MVP
    2022-04-26T06:00:57.513+00:00

    Hi @Jasper Samuel
    There are likely several reasons for this difficulty in resetting your password.
    My best guess is you were experiencing a problem with your on-prem Active Directory account not synchronizing with Azure AD.
    So it makes sense that you had to login with your old account to change your password.
    This would have updated your on-prem Active Directory server with the new password, which would have pushed the update to Azure AD.
    I wonder if this will happen the next time you reset your password, if so then your Azure Administrator may need to look into whether passwords are being synchronized properly between Azure AD and Active Directory.

    More information on these sorts of problems can be found here:
    troubleshoot-pwd-sync

    If this helps, please accept the answer and upvote.
    Either way, have a super day.

    1 person found this answer helpful.

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