Explorer loading or freez after disconnect from VPN

Belan Marek 51 Reputation points
2022-04-29T06:27:42.273+00:00

Hi all

when home office go up, we stay against this problem.
On all NB we have mapped network drives by GPO.
When user is in VPN all is OK.
When he disconnect from VPN (we try it same on LAN its have same behavior), all browsing in file explorer is freezed or loooong loading .
Even click on download (on picture) go to "working on it".
Any click on network drive go to endlees loading or explorer freeze.

Even log out is not working and freeze on blue screen "loging out...."

We try this registry, this help only when PC is restarted then all is OK (not conected to VPN or LAN)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider
RestoreConnection DWORD
0

When i unmap all drives befor disconecting from VPN od LAN all is working perfect.

So some one have help with this ?
After disconecting from VPN / LAN , mapped drives is hangging explorer ...

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Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
2,311 questions
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3 answers

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  1. Julián 1 Reputation point
    2022-05-02T23:29:41.973+00:00

    Try with registry fix and killing explorer.exe (Then reopening through task manager).

    Also check if VPN does set some sort of proxy @ Run Win+R => inetcpl.cpl


  2. Limitless Technology 39,506 Reputation points
    2022-05-03T07:47:14.843+00:00

    Hi BelanMarek,

    Does your connection to the mapped drive location rely on a functional Internet connection? If so, the VPN may be providing this and when you disconnect from the VPN, the connection is not there and therefore the lost mapped drive could be causing the hang.

    Hanging on disconnected/unavailable network drives can be caused by netlogon being disabled. Please also check that your netlogon service is enabled on the PC:

    Press Win + R hotkeys to launch the Run command box. Type services.msc and click OK.
    Scroll down the list of services and find Netlogon.
    Once you find it, double-click on it to open its properties.
    In the properties window, select Automatic in the Startup type drop-down menu.
    Now, click on the Start button.
    After Service starts, click Apply and then OK.


    --If the reply is helpful, please Upvote and Accept as answer--


  3. Belan Marek 51 Reputation points
    2023-02-27T07:32:09.0466667+00:00

    From premiers support we get the ressolution.

    Turn off continuous availability.

    User's image

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