The email above my MCID does not match what I used to login nor the email in my profile.

Jim Garrigues 21 Reputation points
2022-04-29T17:11:35.917+00:00

The email above my MCID does not match what I used to login nor the email in my profile.

Example only (not real data):

I logged into Pearson VUE with account: myname@harsh.com .com
In the upper-right corner, above my MCID I am seeing: myname@mathieu.company .org (due to typo in my Certificate Profile)
I linked my personal account with my actual company account: myname@mathieu.company .com
I fixed the email in my Certificate Profile: myname@harsh.com .com

The name above my MCID still shows: myname@mathieu.company .org

There doesn't appear to be any way of logging out of this page to see if it is corrected (I tried clearing the cookies for this page to no avail).

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Accepted answer
  1. Anonymous
    2022-04-29T18:22:06.07+00:00

    Microsoft Certification Program is supported on their own forums. You can request help with profile update / linking / merge in dedicated forums here. (Participate\Ask A Question)
    Merge and transfer certification profiles
    Certification Profile/MCID Assistance
    Certification Profile/Account Linking

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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