Unable to take AZ-900 exam today Candidate ID:MS0992565482 Registration ID: 419516599

Aneesha Sanil 6 Reputation points

Hello Team,

I was unable to take the Az-900 exam today due to technical difficulties, that support team were not able to see my recordings. Pearson VUE team have raised the support ticket with support ticket ID: 07908652

I even tried calling the support contact:0008004401837, but no one answered the call.

You can find from the backend too that I have not taken the exam today, the only reason for not taking the exam was due to technical issues.

As this exam is very important to me for my career growth & I have got full discount for this AZ-900 from my organization Mindtree Ltd. As I was not able to take the exam due to technical issues, I want the discount money to be back refunded to my next exam & I need next chance as first chance to take this exam as I could not take the exam today.

Pleas consider my request & please do send the link to reschedule the exam as first attempt as I was not able to take the exam today at the given time.

Exam: AZ-900 -Microsoft Azure Fundamentals -English (ENU)

Candidate ID: MS0992565482

Date : Saturday, April 30,2022

Time : 01:45PM India standard time

Appointment length : 65 Minutes

Please find the below snip from support agent as I was facing technical issues.

Look forward to hear from you soon!



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  1. Andreas Baumgarten 68,306 Reputation points MVP

    Hi @Aneesha Sanil ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:
    Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams
    Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

    Pearson VUE Support:
    Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
    Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Andreas Baumgarten

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  2. Ravi Kiran Sighakolli 0 Reputation points

    Hello i was not attended az-900 exam due to i didn't get any email to join the exam can you please suggest what is the process to reschedule it again

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