Dear Azure community,
The MS Windows Support colleagues passed on my ticket to the Azure team to resolve the following issue:
I was using my Outlook with a university MS account / my university email adress during my studies at that university. Now I graduated and my university email account is deactivated, I tired to switch Outlook to my Office Family license that I had purchased and that is active - without success. All other Office Apps (Word, Excel, etc.) work just fine, but Outlook does not, at all, it does not recognize the email adress linked to my Office Family license.
The MS Windows support team already de- and reinstalled Office, and deleted the university registration account from my system, but could not resolve the issue (chat time with the Windows Support team on this issue was 2,5h).
They asked me to contact the Azure community / experts at https://techcommunity.microsoft.com/t5/azure/ct-p/Azure and also passed my ticket on to the MS Azure team.
Help is greatly appreciated! Thanks.