@JimmyYang-MSFT Thanks, there is indeed a "Collect support files" entry which I haven't seen before because I usually go without a tray which seems to generate a folder ~/Downloads/MSTeams Diagnostics Log<DateTime>/. I'll do that after the next crash/freeze. There's also a ~/.config/Microsoft/Microsoft Teams/logs.txt now which I think hasn't been there before. What should I do with those logs then? Should I upload them somewhere? Do they contain confidential information (so I'd rather not upload them somewhere publicly accessible)?
Wrt. to colleagues: I'm the only one using Linux here. It seems my chaps running windows don't have that issue but I'm not sure they are using the latest release.
Oh, next crash happened just now. ~/.config/Microsoft/Microsoft Teams/logs.txt ends with these log entries which indicate no error AFAICT:
Thu May 05 2022 09:10:35 GMT+0200 (Central European Summer Time) <8243> -- event -- eventpdclevel: 1, profileType: null, status: success, scenario: ac48570e-b37c-43c4-8d52-c77c9aec4b30, scenarioName: toast_endtoend_tracking_desktopclient, name: toast_endtoend_tracking_desktopclient, step: PurpleNotificationService:linuxNotificationShown, sequence: 8, delta: 6, scenarioDelta: 6, elapsed: 7375935, stepDelta: 5, Scenario.Mode: 1, AppInfo.Language: en-US, complianceEnvironmentType: 0, isDataCategorizationEnabled: true, userpdclevel: 0, processMemory: 20892072, freeMemory: 656400384, clientType: desktop, AppInfo.ClientType: desktop, batterylevel: 0.97, pluggedin: true, Window.Focus: foreground, windowIsVisible: true, Window.Status: maximized, UserInfo.TimeZone: +02:00, vdiMode: 0, Scenario.Name: toast_endtoend_tracking_desktopclient, Scenario.Step: PurpleNotificationService:linuxNotificationShown, Scenario.Status: success,
Thu May 05 2022 09:10:35 GMT+0200 (Central European Summer Time) <8243> -- event -- eventpdclevel: 1, notificationId: ef6ae29a-e126-4b6c-aaae-99f170a10208, profileType: null, notificationStyle: purple_built_in, status: success, scenario: ac48570e-b37c-43c4-8d52-c77c9aec4b30, scenarioName: toast_endtoend_tracking_desktopclient, name: toast_endtoend_tracking_desktopclient, step: stop, sequence: 9, delta: 6, scenarioDelta: 6, elapsed: 7375935, stepDelta: 0, Scenario.Mode: 1, AppInfo.Language: en-US, complianceEnvironmentType: 0, isDataCategorizationEnabled: true, userpdclevel: 0, processMemory: 20923584, freeMemory: 656400384, clientType: desktop, AppInfo.ClientType: desktop, batterylevel: 0.97, pluggedin: true, Window.Focus: foreground, windowIsVisible: true, Window.Status: maximized, UserInfo.TimeZone: +02:00, vdiMode: 0, Scenario.Name: toast_endtoend_tracking_desktopclient, Scenario.Step: stop, Scenario.Status: success,
Thu May 05 2022 09:10:36 GMT+0200 (Central European Summer Time) <8243> -- event -- eventpdclevel: 2, flashOnBadgeUpdateEventData: , status: success, scenario: 423d903f-8fdd-42ad-b8f4-15b933a279d6, scenarioName: desktop_flash_taskbar_icon, name: desktop_flash_taskbar_icon, step: start, sequence: 0, delta: 0, scenarioDelta: 0, elapsed: 7376171, stepDelta: 0, Scenario.Mode: 1, AppInfo.Language: en-US, complianceEnvironmentType: 0, isDataCategorizationEnabled: true, userpdclevel: 0, processMemory: 20987828, freeMemory: 653950976, clientType: desktop, AppInfo.ClientType: desktop, batterylevel: 0.97, pluggedin: true, Window.Focus: foreground, windowIsVisible: true, Window.Status: maximized, UserInfo.TimeZone: +02:00, vdiMode: 0, Scenario.Name: desktop_flash_taskbar_icon, Scenario.Step: start, Scenario.Status: success,
Thu May 05 2022 09:10:36 GMT+0200 (Central European Summer Time) <8243> -- info -- badge count from web: 1 window id: undefined
Thu May 05 2022 09:10:36 GMT+0200 (Central European Summer Time) <8243> -- info -- browser window id from ips: undefined
Thu May 05 2022 09:10:36 GMT+0200 (Central European Summer Time) <8243> -- info -- StatusIndicatorStateService: emit status indicator state change from Unknown to NewActivity
Thu May 05 2022 09:10:36 GMT+0200 (Central European Summer Time) <8243> -- info -- StatusIndicatorStateService: Added NewActivity (current state: Unknown -> NewActivity)
Thu May 05 2022 09:10:36 GMT+0200 (Central European Summer Time) <8243> -- event -- eventpdclevel: 2, flashOnBadgeUpdateEventData: eRD;, status: success, scenario: 423d903f-8fdd-42ad-b8f4-15b933a279d6, scenarioName: desktop_flash_taskbar_icon, name: desktop_flash_taskbar_icon, step: stop, sequence: 1, delta: 4, scenarioDelta: 4, elapsed: 7376175, stepDelta: 4, Scenario.Mode: 1, AppInfo.Language: en-US, complianceEnvironmentType: 0, isDataCategorizationEnabled: true, userpdclevel: 0, processMemory: 21028836, freeMemory: 654987264, clientType: desktop, AppInfo.ClientType: desktop, batterylevel: 0.97, pluggedin: true, Window.Focus: foreground, windowIsVisible: true, Window.Status: maximized, UserInfo.TimeZone: +02:00, vdiMode: 0, Scenario.Name: desktop_flash_taskbar_icon, Scenario.Step: stop, Scenario.Status: success,
Thu May 05 2022 09:10:42 GMT+0200 (Central European Summer Time) <8243> -- info -- Blur main window
Thu May 05 2022 09:10:42 GMT+0200 (Central European Summer Time) <8243> -- info -- Is foreground set to false
Thu May 05 2022 09:10:42 GMT+0200 (Central European Summer Time) <8243> -- event -- eventpdclevel: 2, duration: 60.88600015640259, name: desktop_foreground_duration, AppInfo.Language: en-US, complianceEnvironmentType: 0, isDataCategorizationEnabled: true, userpdclevel: 0, processMemory: 21099964, freeMemory: 713932800, clientType: desktop, AppInfo.ClientType: desktop, batterylevel: 0.97, pluggedin: true, Window.Focus: foreground, windowIsVisible: true, Window.Status: maximized, UserInfo.TimeZone: +02:00, vdiMode: 0,
Thu May 05 2022 09:10:43 GMT+0200 (Central European Summer Time) <8243> -- info -- Focusing main window
Thu May 05 2022 09:10:43 GMT+0200 (Central European Summer Time) <8243> -- info -- Is foreground set to true
If I filter the logs of today for lines with -- error -- in them, I have those (after having at least 8 crashes within the last hour):
2424:Thu May 05 2022 07:07:40 GMT+0200 (Central European Summer Time) <8243> -- error -- getInstallOrUpdateTime failed
2486:Thu May 05 2022 07:07:40 GMT+0200 (Central European Summer Time) <8243> -- error -- Error occurred while saving env_config.json
2615:Thu May 05 2022 07:07:43 GMT+0200 (Central European Summer Time) <8243> -- error -- Error saving cookie
2775:Thu May 05 2022 07:07:45 GMT+0200 (Central European Summer Time) <8243> -- error -- Error saving cookie
2806:Thu May 05 2022 07:07:47 GMT+0200 (Central European Summer Time) <8243> -- error -- video app whitelist is empty
2927:Thu May 05 2022 07:07:51 GMT+0200 (Central European Summer Time) <8243> -- error -- Cannot instantiate ControlInjector: Message: not available
3018:Thu May 05 2022 07:17:40 GMT+0200 (Central European Summer Time) <8243> -- error -- Authentication: Auth incomplete after 10 minutes of no response from url https://teams.microsoft.com
4184:Thu May 05 2022 09:16:10 GMT+0200 (Central European Summer Time) <36590> -- error -- getInstallOrUpdateTime failed
4246:Thu May 05 2022 09:16:10 GMT+0200 (Central European Summer Time) <36590> -- error -- Error occurred while saving env_config.json
4375:Thu May 05 2022 09:16:13 GMT+0200 (Central European Summer Time) <36590> -- error -- Error saving cookie
4568:Thu May 05 2022 09:16:16 GMT+0200 (Central European Summer Time) <36590> -- error -- Error saving cookie
4599:Thu May 05 2022 09:16:17 GMT+0200 (Central European Summer Time) <36590> -- error -- video app whitelist is empty
4718:Thu May 05 2022 09:16:22 GMT+0200 (Central European Summer Time) <36590> -- error -- Cannot instantiate ControlInjector: Message: not available
5002:Thu May 05 2022 09:19:07 GMT+0200 (Central European Summer Time) <37407> -- error -- getInstallOrUpdateTime failed
5064:Thu May 05 2022 09:19:08 GMT+0200 (Central European Summer Time) <37407> -- error -- Error occurred while saving env_config.json
5193:Thu May 05 2022 09:19:10 GMT+0200 (Central European Summer Time) <37407> -- error -- Error saving cookie
5229:Thu May 05 2022 09:19:12 GMT+0200 (Central European Summer Time) <37407> -- error -- video app whitelist is empty
5337:Thu May 05 2022 09:19:18 GMT+0200 (Central European Summer Time) <37407> -- error -- Cannot instantiate ControlInjector: Message: not available
5642:Thu May 05 2022 09:24:25 GMT+0200 (Central European Summer Time) <39103> -- error -- getInstallOrUpdateTime failed
5704:Thu May 05 2022 09:24:26 GMT+0200 (Central European Summer Time) <39103> -- error -- Error occurred while saving env_config.json
5833:Thu May 05 2022 09:24:28 GMT+0200 (Central European Summer Time) <39103> -- error -- Error saving cookie
5869:Thu May 05 2022 09:24:30 GMT+0200 (Central European Summer Time) <39103> -- error -- video app whitelist is empty
5985:Thu May 05 2022 09:24:35 GMT+0200 (Central European Summer Time) <39103> -- error -- Cannot instantiate ControlInjector: Message: not available
6260:Thu May 05 2022 09:25:37 GMT+0200 (Central European Summer Time) <39548> -- error -- getInstallOrUpdateTime failed
6322:Thu May 05 2022 09:25:37 GMT+0200 (Central European Summer Time) <39548> -- error -- Error occurred while saving env_config.json
6451:Thu May 05 2022 09:25:40 GMT+0200 (Central European Summer Time) <39548> -- error -- Error saving cookie
6487:Thu May 05 2022 09:25:41 GMT+0200 (Central European Summer Time) <39548> -- error -- video app whitelist is empty
6611:Thu May 05 2022 09:25:46 GMT+0200 (Central European Summer Time) <39548> -- error -- Cannot instantiate ControlInjector: Message: not available
6860:Thu May 05 2022 09:26:22 GMT+0200 (Central European Summer Time) <39924> -- error -- getInstallOrUpdateTime failed
6922:Thu May 05 2022 09:26:22 GMT+0200 (Central European Summer Time) <39924> -- error -- Error occurred while saving env_config.json
7051:Thu May 05 2022 09:26:25 GMT+0200 (Central European Summer Time) <39924> -- error -- Error saving cookie
7087:Thu May 05 2022 09:26:26 GMT+0200 (Central European Summer Time) <39924> -- error -- video app whitelist is empty
7193:Thu May 05 2022 09:26:31 GMT+0200 (Central European Summer Time) <39924> -- error -- Cannot instantiate ControlInjector: Message: not available
7462:Thu May 05 2022 09:28:11 GMT+0200 (Central European Summer Time) <40442> -- error -- getInstallOrUpdateTime failed
7524:Thu May 05 2022 09:28:11 GMT+0200 (Central European Summer Time) <40442> -- error -- Error occurred while saving env_config.json
7653:Thu May 05 2022 09:28:13 GMT+0200 (Central European Summer Time) <40442> -- error -- Error saving cookie
7689:Thu May 05 2022 09:28:15 GMT+0200 (Central European Summer Time) <40442> -- error -- video app whitelist is empty
7795:Thu May 05 2022 09:28:20 GMT+0200 (Central European Summer Time) <40442> -- error -- Cannot instantiate ControlInjector: Message: not available