SSPR is not working for anyone in the organization.

Abhimanyu Sharma 86 Reputation points
2022-05-04T14:18:54.467+00:00

User , even we're unable to do a password reset using SSPR. Previously we're able to password reset using SSPR.

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Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. James Hamil 22,981 Reputation points Microsoft Employee
    2022-06-07T21:17:56.22+00:00

    Hi @Abhimanyu Sharma , I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others", I'll repost your solution in case you'd like to "Accept" the answer.

    Issue:

    SSPR stopped working for everyone in your organization.

    Solution: You resolved your issue by

    1. Start the AADConnect wizard and disable Password Writeback
    2. Performed a delta sync
    3. Start the AADConnect wizard and enable Password Writeback

    Thank you again for your time and patience throughout this issue.

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    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

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