SSPR is not working for anyone in the organization.

Question

SSPR is not working for anyone in the organization.

Abhimanyu Sharma 86

User , even we're unable to do a password reset using SSPR. Previously we're able to password reset using SSPR.

James Hamil 27,191 Reputation points Microsoft Employee Moderator

2022-05-04T18:39:23.737+00:00

Hi @Abhimanyu Sharma , are you the admin? Has anything changed on-premises such as password requirements or other account configurations?
Abhimanyu Sharma 86 Reputation points

2022-05-05T07:37:02.51+00:00
Yes, i am an Admin. We didn't do any changes in our on-prem environment. Though yesterday after reading alot of MS Articles. My site manager and me , did the following steps and some how SSPR is working for everyone in the organization. Don't know if this is a right approach but the below steps worked.

Start the AADConnect wizard and disable Password Writeback

Do a delta sync

Start the AADConnect wizard and enable Password Writeback

1 answer

Your answer

James Hamil 27,191 Reputation points Microsoft Employee Moderator

2022-05-04T18:39:23.737+00:00

Hi @Abhimanyu Sharma , are you the admin? Has anything changed on-premises such as password requirements or other account configurations?
Abhimanyu Sharma 86 Reputation points

2022-05-05T07:37:02.51+00:00

Yes, i am an Admin. We didn't do any changes in our on-prem environment. Though yesterday after reading alot of MS Articles. My site manager and me , did the following steps and some how SSPR is working for everyone in the organization. Don't know if this is a right approach but the below steps worked.

Start the AADConnect wizard and disable Password Writeback

Do a delta sync

Start the AADConnect wizard and enable Password Writeback

Answer 1

Hi @Abhimanyu Sharma , I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others", I'll repost your solution in case you'd like to "Accept" the answer.

Issue:

SSPR stopped working for everyone in your organization.

Solution: You resolved your issue by

Start the AADConnect wizard and disable Password Writeback
Performed a delta sync
Start the AADConnect wizard and enable Password Writeback

Thank you again for your time and patience throughout this issue.

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Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

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SSPR is not working for anyone in the organization.

1 answer

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