SSPR is not working for anyone in the organization.

Abhimanyu Sharma 86 Reputation points

User , even we're unable to do a password reset using SSPR. Previously we're able to password reset using SSPR.


A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. James Hamil 22,981 Reputation points Microsoft Employee

    Hi @Abhimanyu Sharma , I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others", I'll repost your solution in case you'd like to "Accept" the answer.


    SSPR stopped working for everyone in your organization.

    Solution: You resolved your issue by

    1. Start the AADConnect wizard and disable Password Writeback
    2. Performed a delta sync
    3. Start the AADConnect wizard and enable Password Writeback

    Thank you again for your time and patience throughout this issue.


    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

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