Mail box view changed all of sudden

Nambiar, Jay 21 Reputation points
2022-05-05T18:01:54.593+00:00

I see the mailbox view has changed all of sudden, how is that I can go back to the original view

199373-image.png

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,054 questions
{count} votes

Accepted answer
  1. ChristyZhang-MSFT 22,081 Reputation points Microsoft Vendor
    2022-05-06T02:19:39.2+00:00

    Hi @Nambiar, Jay ,

    Welcome to our forum!

    Have you done any special operations before this issue occurred?

    As I know, the issue may be caused by the change in View Settings. To reset view, please go to View tab>Current group>click on Reset View.
    199388-9.png

    On the other hand, there's such a command to reset the view settings: win+R> type: outlook /cleanviews.(This command will delete all custom view settings. If you need to keep other view settings, please remember to back up.)

    If the above doesn't help, have you chosen "Store my Outlook settings in the cloud"? If so, have you changed the settings on other devices? It's suggested that you could uncheck this option via File>General and reset view again.
    199369-10.png

    Hope the above help!


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



2 additional answers

Sort by: Most helpful
  1. Nambiar, Jay 21 Reputation points
    2022-05-10T20:39:20.093+00:00

    That worked, thank you.


  2. Nambiar, Jay 21 Reputation points
    2022-05-11T15:04:26.943+00:00

    Changed to compact view
    Layout- Reading pane changed to right

    0 comments No comments