Mail box view changed all of sudden

Nambiar, Jay 21 Reputation points

I see the mailbox view has changed all of sudden, how is that I can go back to the original view


Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. ChristyZhang-MSFT 22,081 Reputation points Microsoft Vendor

    Hi @Nambiar, Jay ,

    Welcome to our forum!

    Have you done any special operations before this issue occurred?

    As I know, the issue may be caused by the change in View Settings. To reset view, please go to View tab>Current group>click on Reset View.

    On the other hand, there's such a command to reset the view settings: win+R> type: outlook /cleanviews.(This command will delete all custom view settings. If you need to keep other view settings, please remember to back up.)

    If the above doesn't help, have you chosen "Store my Outlook settings in the cloud"? If so, have you changed the settings on other devices? It's suggested that you could uncheck this option via File>General and reset view again.

    Hope the above help!

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  1. Nambiar, Jay 21 Reputation points

    That worked, thank you.

  2. Nambiar, Jay 21 Reputation points

    Changed to compact view
    Layout- Reading pane changed to right

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