vs2013 community can not update the license

Question

![199382-vs2013-error.png][1]
[1]: /api/attachments/199382-vs2013-error.png?platform=QnA

hello,
I am trying to see old code in a project that can not be moved to a newer version of visual studio
when I go into vs2013 I get the error in the attached image.

• cant login cause the login server is down
• cant update license either

it does not allow me to load my project either but it automatically closes visual studio
can you help?

Answer 1

Hi @vasilis milingos ,

Welcome to Microsoft Q&A forum.

You need to enable/add TLS 1.0 or configure .NET Framework to support strong cryptography to use TLS 1.2 from registry.

Please check this thread: Visual Studio 2013 Pro - The online service is not available.

For configuring to support strong cryptography > press Windows key + R > type regedit > navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NetFramework\v4.0.30319 > add a new registry entry named SchUseStrongCrypto > set its type to DWord > set its value = 1.(or creating a new registry entry by using PS command)

For enabling TLS 1.0 > press Windows key + R > type regedit > navigate to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols > TLS 1.0 > Client > Enabled DWord value 1.

Have a great day.

Best Regards,
Tianyu

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Answer 2

this works for me

https://stackoverflow.com/questions/72031733/the-online-service-is-not-available-issue-in-visual-studio-professional-2013-w