Autheticator の"Start Recovery,"でエラーが出ます

(T-T) 1 Reputation point

When I try to recover an account using "Start Recovery," the following message appears and I am unable to recover.

Unable to recover.
A problem has occurred. Please send logs using the Send Logs option.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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