question

66304432 avatar image
0 Votes"
66304432 asked YukiSun-MSFT edited

Group Assignment - Teams voice - Dial Plan & Voice Routing Policy

Hello Teams Community,


Please i need your help on this


I am struggling to find an option to assign some custom policies (Dial Plan & Voice Routing) to a group as a policy package.


The Dial Plan option does not exist for that, is there a way to have it assigned to a group?


Secondly, when I select the Voice Routing Policy in the package and go to apply it says "Teams online voice routing policies aren't currently supported in group package assignment. .....".


I have done some research but cannot find anything useful. Surely this is a feature that exists!?

office-teams-windows-itpro
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi @66304432,

I am writing to see how everything is going on with this thread.
If the replies above are helpful, do you mind accepting it as answer? This can be beneficial to others who read this thread. If you still have further concern on this, please feel free to let us know.

0 Votes 0 ·
ricardosolisvillegas-4678 avatar image
0 Votes"
ricardosolisvillegas-4678 answered

Hello @66304432

Thank you for your post.

Please check this info below:

https://docs.microsoft.com/en-us/microsoftteams/business-voice/customize-business-voice

BR,

· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi @66304432

I am doing a follow up on this support request and I wonder if you need additional help.

Best Regards,

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.







0 Votes 0 ·
YukiSun-MSFT avatar image
0 Votes"
YukiSun-MSFT answered YukiSun-MSFT commented

Hi @66304432,

Regarding Dial Plan, as you mentioned, it's currently not supported in Policy packages and doesn't have the option of "Group policy assignment" either.

And for Voice Routing Policy, although it can be added in to policy packages, as indicated in the warning message you shared above, a policy package with Voice Routing policy is currently not supported to to be assigned to a group.

Given this, you may consider assigning them to bulk users instead as a workaround. For more details, you may refer to: Assign a policy to a batch of users.


If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.





· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi @66304432,

Just checking in to follow up with this thread. Should you need more help on this, you can feel free to post back.

0 Votes 0 ·