QnA Maker throwing something went wrong and malfunctioning

Nisar Ahmed Khan 1 Reputation point
2022-05-09T08:24:24.247+00:00

The Score's which are returning from QnA maker are not appropriate.
For Ex: when a question is trained as Change my language to Es .
The score is returned as 71.7% for the utterance Es.

Expected Score should be at least less than 50%.

200098-image.png

Also some times getting the error from Portal and via API ---- Something went wrong
200231-screenshot-35.png

Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
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  1. GiftA-MSFT 11,161 Reputation points
    2022-05-09T20:55:31.623+00:00

    Hi, thanks for reaching out. Do you have other similar question and answer pairs? Please review our best practices guide to improve your knowledge base. Try to use distinct words to differentiate questions as suggested here. Regarding the error, it is probably an intermittent issue. Does it pop up at random times? What region is your resource so I can try to reproduce the error on my end? I encourage you to share feedback using the smiley icon at the top of the portal as well if error persists. Let us know if you have any further concerns. Thanks.