Windows Journal lasso and eraser register in wrong place using a dual display

Abhishek Sachdeva 1 Reputation point

This question was asked in 2010 and 12 years later, I am still facing this issue in windows 11. I am using XP-Pen and the eraser inputs are mapped to wrong location.

I am trying to use Windows Journal with my Wacom Tablet display (which acts as both a DVI second monitor and a USB pen input device). I can write with the pen/marker/highlighter fine (including pressure sensitivity). But when I switch to the eraser or lasso tools (including if I use the back end of the pen), my pen inputs are mapped to the wrong location, roughly a few inches up and to the left. This makes Journal with dual display pretty much useless.

Everything works fine with all other software including Windows OneNote, Paint, Adobe Illustrator, Adobe Photoshop, etc., so it seems to be isolated to Windows Journal. Therefore Wacom claims that it is Microsoft's problem, not Wacom's.

Other people seem to have the same problem, whenever using Windows Journal on a machine with multiple monitors.

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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