Policy is missing error - Azure information protection

MacKenzie-2971 21 Reputation points
2022-05-09T13:45:09.653+00:00

After installing AIP scanner, seeing an error policy is missing under scanner section.

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
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  1. Givary-MSFT 30,676 Reputation points Microsoft Employee
    2022-05-09T16:41:52.387+00:00

    @MacKenzie-2971 Thank you for reaching out to us. As I understand you are getting Policy is missing after configuring AIP scanner.

    There are multiple reasons why this error appears in Scanner - nodes ( section ) under AIP Blade.

    a) Incorrect licensing
    b) policies not defined in security compliance center portal
    c) AIP scanner service is not started
    d) incorrect API permissions.

    Reference: https://learn.microsoft.com/en-us/azure/information-protection/deploy-aip-scanner-tsg#policy-missing

    Let me know if you have any further questions.


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  1. Víctor Manuel Prieto Sánchez 1 Reputation point
    2022-05-09T13:50:51.217+00:00

    Try to delete the MSIP folder and restarting the service.

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