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TllyHwk-8380 avatar image
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TllyHwk-8380 asked TllyHwk-8380 answered

Handling Program Pop-ups after Registry Change

Hello all,

I set a script to add registry key "HKLM:\software\classes\<program folder name>" -Force. I also added the license key and other info it asks at first sign in which all worked well. The problem is that I get a popup box saying "<program name> has updated the registry and must be restarted.". This only shows up once for each user the first time they try to run the application but was told it is still annoying.

How can I handle this pop-up? I was thinking if there is a way I can find out which registry entry is making this pop-up and delete it perhaps ? or a way to automate the clicking ok and restart the program in PowerShell? IDK. The name of the program is Respondus and below is the reg entry I used:

New-Item -Path "HKLM:\Software\Classes\Respondus" -Force New-ItemProperty -Path "HKLM:\Software\Classes\Respondus" -Name "language" -Value "0" -Force New-ItemProperty -Path "HKLM:\Software\Classes\Respondus" -Name "kz1" -Value "blah blah company" -Force New-ItemProperty -Path "HKLM:\Software\Classes\Respondus" -Name "kz2" -Value "me@company.com" -Force New-ItemProperty -Path "HKLM:\Software\Classes\Respondus" -Name "kz3" -Value "blahblahlicensekey" -Force New-ItemProperty -Path "HKLM:\Software\Classes\Respondus" -Name "proj" -Value "C:\Respondus Projects" -Force

Thank you for any insight

windows-server-powershell
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RichMatheisen-8856 avatar image
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RichMatheisen-8856 answered

That sounds like you should be talking to the author of the application.

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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hello

Thank you for your question and reaching out.
I can understand you are having some queries related to Registry pop-up.

Please note that Its not recommended to directly change Registry values of Licensing or any information of any Software or Windows.

Changes registry values may cause Software or application to be unstable or stopped working.

Hence in your case You should check the Help page or support for the software programs you are trying to change registry.





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TllyHwk-8380 avatar image
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TllyHwk-8380 answered

There is no technical documentation or help page associated and the software vendor says they won't help because the program was only meant for individual users not multiple users. However, we are a large company and have successfully done with with Citrix environment in the past. Now we are tasked with getting it to do the same in AWS but for some reason we see this popup we didn't get on the Citrix environment.

I have a current idea of just running the software as a silent process and then killing it in the background which would simulate the user's first time running it and avoid the pop-up. This works when I kick off the script by hand but when Amazon imagebuilder runs it at startup it will run but not remove the pop-up. Very confusing.

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