question

andreasteele-6990 avatar image
0 Votes"
andreasteele-6990 asked JayceYang-MSFT edited

Microsoft Teams - couldn't schedule meeting

I'm trying to set up a Teams Meeting and I keep getting an error message which says 'something went wrong, and we couldn't schedule the meeting. Please contact your system admin if this persists.

I am the admin for the account and I have no idea what to do!

Any suggestions?

office-teams-windows-itprooffice-exchange-online-itpro
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi @andreasteele-6990,

Are you trying to set up the meeting from within the Microsoft Teams desktop client?
If this is the case, as mentioned by shamalsarai, it's recommended to have a try via Teams web client (https://teams.microsoft.com) or Outlook desktop client > Calendar using the same account and see if you are able to create a Teams meeting there successfully.

If issue only occurs in Microsoft Teams desktop client, please try clearing the Teams local cache and see if it can help:

  1. Sign out and then quit the Teams desktop client.

  2. Navigate to C:\Users\<UserName>\AppData\Roaming\Microsoft\Teams
    (Note: The AppData folder may be hidden, in this case, please go to View on the ribbon, then tick the "Show Hidden folders" box.)

  3. Delete all the content from this folder.

  4. Restart Microsoft Teams.

0 Votes 0 ·

1 Answer

shamalsarai-5943 avatar image
0 Votes"
shamalsarai-5943 answered andreasteele-6990 commented

I'd suggest to isolate further the issue by accessing the web counter-part by then you'll be able to figure it out if the issue reside on profile-level or desktop-level.

· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Thank you! I tried your first suggestion and that seems to have worked. Annoying that I need to do it through teams app and not in outlook, but at least it's working for now!

0 Votes 0 ·