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storport.sys bugcheck with IRQL_NOT_LESS_OR_EQUAL on Windows Server 2019 VM

Hi,

We are installing Windows Server 2019 on a Linux QEMU/KVM hypervisor. The VM uses Redhat Virtio SCSI controller. We are frequently seeing BSOD due to storport.sys bugchecking. Can you please help us to diagnose given the below analysis?

From Winver: Windows Server 2019 Version 1809 (OS Build 17763.2686)

Thank you!





  •                      Bugcheck Analysis                                    *
    





IRQL_NOT_LESS_OR_EQUAL (a)

An attempt was made to access a pageable (or completely invalid) address at an

interrupt request level (IRQL) that is too high. This is usually

caused by drivers using improper addresses.

If a kernel debugger is available get the stack backtrace.

Arguments:

Arg1: fffffffffffc0001, memory referenced

Arg2: 0000000000000002, IRQL

Arg3: 0000000000000001, bitfield :

bit 0 : value 0 = read operation, 1 = write operation

bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)

Arg4: fffff8002d2c8f04, address which referenced memory

Debugging Details:



KEY_VALUES_STRING: 1

 Key  : Analysis.CPU.mSec

 Value: 6749

 Key  : Analysis.DebugAnalysisManager

 Value: Create

 Key  : Analysis.Elapsed.mSec

 Value: 6870

 Key  : Analysis.Init.CPU.mSec

 Value: 11249

 Key  : Analysis.Init.Elapsed.mSec

 Value: 113740

 Key  : Analysis.Memory.CommitPeak.Mb

 Value: 80

 Key  : WER.OS.Branch

 Value: rs5_release

 Key  : WER.OS.Timestamp

 Value: 2018-09-14T14:34:00Z

 Key  : WER.OS.Version

 Value: 10.0.17763.1

BUGCHECK_CODE: a

BUGCHECK_P1: fffffffffffc0001

BUGCHECK_P2: 2

BUGCHECK_P3: 1

BUGCHECK_P4: fffff8002d2c8f04

WRITE_ADDRESS: fffffffffffc0001

BLACKBOXBSD: 1 (!blackboxbsd)

PROCESS_NAME: System

TRAP_FRAME: fffff8002fa98040 -- (.trap 0xfffff8002fa98040)

NOTE: The trap frame does not contain all registers.

Some register values may be zeroed or incorrect.

rax=0000000000000000 rbx=0000000000000000 rcx=fffff8002fa98268

rdx=fffffffffffc0001 rsi=0000000000000000 rdi=0000000000000000

rip=fffff8002d2c8f04 rsp=fffff8002fa981d0 rbp=ffffa90bd63e8520

r8=0000000189d1ae2c r9=0000000001d8650d r10=fffff80074b92550

r11=0000000000000000 r12=0000000000000000 r13=0000000000000000

r14=0000000000000000 r15=0000000000000000

iopl=0 nv up ei pl zr na po nc

nt!KxWaitForLockOwnerShipWithIrql+0x14:

fffff800`2d2c8f04 48890a mov qword ptr [rdx],rcx ds:ffffffff`fffc0001=????????????????

Resetting default scope

STACK_TEXT:

fffff800`2fa97ef8 fffff800`2d482be9 : 00000000`0000000a ffffffff`fffc0001 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx

fffff800`2fa97f00 fffff800`2d47efd4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000064 : nt!KiBugCheckDispatch+0x69

fffff800`2fa98040 fffff800`2d2c8f04 : 00000000`00000000 fffff800`2d2fb464 ffffa90b`dade2080 ffffa90b`dae760c0 : nt!KiPageFault+0x454

fffff800`2fa981d0 fffff800`2d2c8edd : fffff800`2fa98268 00000003`ffffff00 00000000`00000001 00000000`00000000 : nt!KxWaitForLockOwnerShipWithIrql+0x14

fffff800`2fa98200 fffff800`74b92a95 : fffff800`74bf04c0 00000000`00000000 fffff800`2c17ae80 ffffa90b`d5d24050 : nt!KeAcquireInStackQueuedSpinLock+0x7d

fffff800`2fa98230 fffff800`74b925f0 : 00000000`000000f4 fffff800`2c170040 ffffa90b`d63e8520 fffff800`74bf04c0 : storport!StorpLogStatistics+0x8d

fffff800`2fa982e0 fffff800`2d2e7dd9 : 00000000`00000002 fffff800`2d815800 fffff800`74bf04c0 00000000`00000002 : storport!StorpTraceLoggingTelemetryTimerDpcRoutine+0xa0

fffff800`2fa98320 fffff800`2d2e8ca7 : 00000000`0000000c 00000000`00989680 fffff800`2d815840 00000000`00000019 : nt!KiProcessExpiredTimerList+0x159

fffff800`2fa98410 fffff800`2d474d4a : 00000000`00000000 fffff800`2c175180 00000000`00000000 fffff800`2d815840 : nt!KiRetireDpcList+0x4a7

fffff800`2fa98620 00000000`00000000 : fffff800`2fa99000 fffff800`2fa92000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a

SYMBOL_NAME: storport!StorpLogStatistics+8d

MODULE_NAME: storport

IMAGE_NAME: storport.sys

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 8d

FAILURE_BUCKET_ID: AV_storport!StorpLogStatistics

OS_VERSION: 10.0.17763.1

BUILDLAB_STR: rs5_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {39ac8913-ccdb-3681-c6e7-030f89784846}

Followup: MachineOwner


windows-serverwindows-server-storage
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