Error in accessing whiteboard

Drey 1 Reputation point


I have a school MS 365 account and was recently trying to get access to a whiteboard shared by an instructor. Although, I was logged in, I was not able to get access to whiteboard. Instead, I got this error:

Something went wrong

What does the error mean and how can it be resolved so I can get access to whiteboard both on the web and app?


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  1. Itch Sun-MSFT 2,531 Reputation points

    Office 365 is currently not supported in the Q&A forums, the supported products are listed over here : to be added later on). 
    For the related questions about Office 365 you can ask in here
    Thank you for your understanding.

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