Is a Shared Mailbox enough (and the right approach) in Exchange Online for SMTP only

Dieter Tontsch (GMail) 867 Reputation points
2022-05-13T09:24:03.653+00:00

Hello,
I wonder if a Shared Mailbox, which from what I understand obviously needs an Azure Account, but no Exchange License (at least when I'm fine with a few limitations) is enough in order to use it as SMTP gateway for third-party applications. We come form Exchange on-prem where an AD user didn't necessarily was required to have an Exchange Mail-Box, ms-Exch-SMTP-Accept-Authoritative-Domain-Sender permission on a certain SMTP Connector was enough.

Therefore we have several applications which need to use SMTP, internally and world-wide. This post https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365 does not really sas clear what the minimum requirement for an AzureAD/Exchange user is in order to use it for third-party SMTP.

From what I figured, a shared mailbox + send as permissions on certain mailboxes/distribution lists in charge, seems to work for me. But is this the right approach to go, at least if I do not want to receive Emails on such addresses?
And also, in the on-prem world we didn't have to deal a lot with the From Address, any Address was accepted and emails got delivered, at least internally. Is it required to have a mailbox or distribution list + send as for each and any from address I'd like to use? Thinking of printers or other devices, there is no need for a reply on those notification emails....

thanks in advance,
Dieter

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. KyleXu-MSFT 26,206 Reputation points
    2022-05-16T01:38:16.473+00:00

    @Anonymous

    For Exchange online relay emails, you need to use an Office 365/Exchange online mailbox to relay emails. You could see from the picture contained in the article that you find:
    202088-d5c5a7fa-aba4-4bf4-976f-4c7128fcab2d.png

    And also, in the on-prem world we didn't have to deal a lot with the From Address, any Address was accepted and emails got delivered,

    Yes, for Exchange online you need to use your own email address (verified in Office 365) to relay emails.

    So, for saving license and could send mail through virtual email address, it is suggested you keep Exchange on-premises for relay emails for applications such as printers.


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