Incompatible applications

Question

Windows Ten won't update due to "incompatible applications".  How do I find these?  Error code is Oxc1900208

Moved from ( Internet Explorer / Internet Explorer 9 / Other/Unknown )

Answer 1

Hello Linda,

Before you can upgrade to the latest version of Windows, Setup performs a compatibility check to make sure you don’t have any apps installed that are known to be incompatible with that version of Windows.

If you are blocked by an app you don’t appear to have installed, it is likely that the compatibility checker is detecting a file associated with the app, rather than the app itself.  You will need to delete the file it is detecting before you can install the upgrade.  You can determine which file is triggering the block by examining a hidden log file.  To do this, follow these steps:

1. Open File explorer and click the View tab. Make sure the check box for Hidden items is selected.
2. Select This PC, and type *_APPRAISER_HumanReadable.xml in the search box and search the PC for file names that end with this term.
3. Right click the file that ends with _APPRAISER_HumanReadable.xml and open the file with Notepad.
4. Press CTRL + F and search for DT_ANY_FMC_BlockingApplication. Look for the value, it should be True.
5. Press CTRL + F and search for LowerCaseLongPathUnexpanded. The value contains the file path of the program that should be removed or transferred to another drive.  (It should be located approximately 28 lines under the DT_ANY_FMC_BlockingApplication).
6. Make note of the file path listed in the value for LowerCaseLongPathUnexpanded. You can select the file path and copy it to the Notepad by pressing CTRL + C.
7. Navigate to the file path’s location in File Explorer.  (Click in File Explorer’s address bar and press CTRL + V to paste the file path you copied earlier.)
8. Once you’ve located the blocking.exe file, transfer the file to another drive or Delete the file.

You may also download run this batch file to automatically perform the steps above: https://aka.ms/AppRPS (You should be prompted to download a zip file named AppRPS.zip)

Once the blocking file is moved or deleted, try installing the Windows 10 upgrade again, or return to the Windows 10 Upgrade Assistant and select the Refresh button.

If you need further assistance, please do not hesitate to post a reply.

Answer 2

There's no screenshot provided below. Let us first perform the troubleshooting steps that I have provided on my previous post. You may also check the thread that has a resolution provided by Andre Da Costa and other communities.

Let us know how it turns out.

Answer 3

Hello Linda,

Before you can upgrade to the latest version of Windows, Setup performs a compatibility check to make sure you don’t have any apps installed that are known to be incompatible with that version of Windows.

If you are blocked by an app you don’t appear to have installed, it is likely that the compatibility checker is detecting a file associated with the app, rather than the app itself.  You will need to delete the file it is detecting before you can install the upgrade.  You can determine which file is triggering the block by examining a hidden log file.  To do this, follow these steps:

1. Open File explorer and click the View tab. Make sure the check box for Hidden items is selected.
2. Select This PC, and type *_APPRAISER_HumanReadable.xml in the search box and search the PC for file names that end with this term.
3. Right click the file that ends with _APPRAISER_HumanReadable.xml and open the file with Notepad.
4. Press CTRL + F and search for DT_ANY_FMC_BlockingApplication. Look for the value, it should be True.
5. Press CTRL + F and search for LowerCaseLongPathUnexpanded. The value contains the file path of the program that should be removed or transferred to another drive.  (It should be located approximately 28 lines under the DT_ANY_FMC_BlockingApplication).
6. Make note of the file path listed in the value for LowerCaseLongPathUnexpanded. You can select the file path and copy it to the Notepad by pressing CTRL + C.
7. Navigate to the file path’s location in File Explorer.  (Click in File Explorer’s address bar and press CTRL + V to paste the file path you copied earlier.)
8. Once you’ve located the blocking.exe file, transfer the file to another drive or Delete the file.

You may also download run this batch file to automatically perform the steps above: https://aka.ms/AppRPS (You should be prompted to download a zip file named AppRPS.zip)

Once the blocking file is moved or deleted, try installing the Windows 10 upgrade again, or return to the Windows 10 Upgrade Assistant and select the Refresh button.

If you need further assistance, please do not hesitate to post a reply.

I am trying to update my windows 10 and its failing with no reason why.  I get a message saying

“Some apps need to be uninstalled”, and then it lists the apps below.  The only app listed is a "Hybrids Laptops with discrete GPU connected to Display". 

When I click on Uninstall and continue, it says “We couldn’t uninstall these apps”.   I’ve looked through my programs for anything I don’t recognize but it all looks good and clean.  see image below.

I did what you told me, and i got this.

What i must do?

It just blank "" so i don't know the location of the apps.

Thx :)

Answer 4

There are many (11 in my case) *_APPRAISER_HumanReadable.xmlfiles in the folder C:$WINDOWS.~BT\Sources\Panther .

Rather than search them individually, you could combine them & then do a common search:

1. Open a Command window.
2. CD to their containing folder (these 2 steps could be combined by "Open Command window here" from Explorer).
3. COPY /V *_APPRAISER_HumanReadable.xml \TEMP\Some-file.TXT .
4. Then Some-file.TXT can be searched in 1 go for DT_ANY_FMC_BlockingApplication" Value="TRUE" and LowerCaseLongPathUnexpanded alternatively.

In my case the offending file was 11 x %systemroot%\syswow64\drivers\avipbb.sys described as "Avira Driver for Security Enhancement". Looks promising :)

And Windows Update worked once this file was deleted :).

Answer 5

this finally fixed my issue - small nitpick though: had to search for the instance of "DT_ANY_FMC_BlockingApplication" which actually had the value true. The description sort of makes it sound like there is only one and I almost gave up after it cam up with the value false.

thnx anyway - this was driving me crazy