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KirchnerMatthias-1588 asked JinweiLi-MSFT answered

Calendar Web Part buttons +Add missing / like frozen

Dear all,

on a SharePoint site (SP 2016 on-prem) we have one calendar which is accesible also as a Web Part on the site and is wokring o.k.

If we add a second calendar, the calendar itself works o.k., but if we add this second calendar also as a Web Part on this site, there are no "+Add"-buttons visible and we cannot click into the Calendar Web Part, seems as if it were frozen. If we open the second Calendar itself instead of trying to use via Web Part, everything works, trhe "+Add" buttons appear and the Calendar is clickable. Via "Edit Page" you can also see that everything works, the "+Add" buttons appear and the Web Part is configured for "Full toolbar". After clicking on "Save" in "Edit Page"-mode and returning to the normal view, the problem still occurs.

Any idea? The problem only occurs on one site within the site collection, on the other sites we can add multiple calendars and use them also via Web Part. I suppose, users misconfigured something in the default view for calendars, but I can't find the error....

Best,
Matthias

office-sharepoint-online
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Hi @KirchnerMatthias-1588,

Thank you for your question. We will give you an update as soon as possible. Thank you for your understanding and support.



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Hi @KirchnerMatthias-1588,

Would you please switch to another browser and try again?

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JinweiLi-MSFT answered KirchnerMatthias-1588 commented

Hi @KirchnerMatthias-1588 ,

This issue cannot be reproduced from my end. Please check as following to narrow down the issue:
1. Test readding the calendar web parts on a new page.
2. Test using a new calendar list.
3. Try cleaning up browser cache & cookies and test again.


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Dear JinweiLi-MSFT,

no improvements, sorry..

to 1.: On every other site of this Site Collection, it is possible to add new calendars and add them as (working) WebParts.
to 2.: Same problem on the problematic site with adding a third or fourth/fifth... calendar. As a WebPart, it cannot be used/+Add button is missing.
to 3.: no change.

Best,
Matthias

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KirchnerMatthias-1588 answered JinweiLi-MSFT commented

Tried different browsers (Edge, FF, Chrome) - no change.

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Hi @KirchnerMatthias-1588,

Have you tried this three page?
204083-image.png


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Hi @KirchnerMatthias-1588,

Is there any update on this thread? Comment here if you still need any help.

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KirchnerMatthias-1588 answered

No change until now...

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JinweiLi-MSFT answered KirchnerMatthias-1588 commented

Hi @KirchnerMatthias-1588,

When you look at a calendar web part, the behavior depends on which view you have selected. The All Events view, Current Events view, and Summary View all provide a list of upcoming events, followed by an Add New Event link. The Calendar View displays a calendar, and you can add events to specific days via an Add link that appears when you hover over a specific day.


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"The Calendar View displays a calendar, and you can add events to specific days via an Add link that appears when you hover over a specific day."
=> Yes, and exactly that is it, what does not work on this specific site with every new calendar web part you add to the site, the Add link button is missing for the web part in the default/Calendar view. Picture no. 1: The calendar shown as a Web Part o the site, the Add-button is missing, picture no. 2: The same calendar, when I directly open only the calendar instead of using it via the web part, the Add-button is there:

205718-image.png


205776-image.png


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JinweiLi-MSFT answered

Hi @KirchnerMatthias-1588,

Due to the restriction in community, I suggest you submit a ticket with Microsoft so that professionals can help troubleshoot further.

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