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FerozKhan-1949 avatar image
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FerozKhan-1949 asked ElevenYu-MSFT commented

Windows 10 Enterprise LTSC Update Issue

Dear Please need your support i am trying to update Windows 10 Enterprise LTSC but Comulativ not updating showing error below for you refrence.

2022-05 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB5013941) -Error 0x800f0986

windows-10-general
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Hi,

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ElevenYu-MSFT avatar image
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ElevenYu-MSFT answered

Hi,

Please kindly try below troubleshooting steps:

  1. Run the Windows Update Troubleshooter

  2. Manually install the windows update. And you must install the August 10, 2021 SSU (KB5005112) before installing this Cumulative Update
    https://www.catalog.update.microsoft.com/Search.aspx?q=KB5013941
    https://www.catalog.update.microsoft.com/Search.aspx?q=KB5005112

  3. Use SFC and DISM Scans
    sfc /scannow
    DISM.exe /Online /Cleanup-image /Restorehealth

  4. Reset the Windows Update Components
    run CMD as administrator

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    Ren C:\Windows\System32\catroot2 Catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver



If the Answer is helpful, please click "Accept Answer" and upvote it. Thanks.


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