Email signature picture not displaying

Yvonne 1 Reputation point
2022-05-16T21:45:28.43+00:00

I am using my GoDaddy webmail via Outlook and when I send email, the picture I have added as my email signature produces the error 'the linked image cannot be displayed', or just comes up with a red X and 'loading' but nothing else.
How do I fix this?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Faery Fu-MSFT 19,751 Reputation points Moderator
    2022-05-17T08:13:45.84+00:00

    Hi @Yvonne ,
    Welcome to our forum!
    Accordind to my search, it is recommened you try these methods I provide below.

    Method 1:
    (Important: Follow the steps in this section carefully, serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
    Refer to this article about how to back up and restore the registry in Windows.)

    HKEY_CURRENT_USER\Software\Microsoft\Office\X.0\Outlook\Options\Mail
    DWORD: Send Pictures With Document

    Remove the Send Pictures With Document registry value, or change the value of Send Pictures With Document to 1.

    If there isn't such value in registry, add Send Pictures With Document with a value of 1, or change the existing Send Pictures With Document value to 1.

    More information about this method to solve inline images may display as a Red X in Outlook issue, please refer to this KB article:
    https://support.microsoft.com/en-us/kb/2779191

    Mothed 2:
    In IE go to Internet Options-Advanced; look under Security for Do not save encrypted files to disk. Untick this setting and Apply. Restart Outlook and you should be fixed.
    More information please refer to this link:
    http://www.slipstick.com/problems/picture-placeholders-displaying-outlook-email-messages/
    (Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)

    Please let me know if these methods work for you, I'm glad to help and follow up your reply.


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