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JC-7348 avatar image
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JC-7348 asked JamesTran-MSFT commented

Unable to enable automatic user provisioning for Slack

Hi Team,

I want to check what do you mean by the prerequisite below:
A Slack tenant with the Plus plan or better enabled.

Does this mean we need to have Slack Business+ and above before we can integrate Azure AD into Slack?

Your reply is highly appreciated. Thank you!

P.S.
Here's the error that I'm getting whenever I try enabling automatic provisioning: SystemForCrossDomainIdentityManagementCredentialValidationUnavailable


azure-ad-user-provisioningazure-ad-enterpriseapps
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ZollnerD avatar image
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ZollnerD answered JamesTran-MSFT commented

Unfortunately, names of product offerings change pretty regularly. That may be the case here - where the name is no longer what it was when the tutorial was written.

Looking at the Slack pricing page that the AAD Provisioning tutorial links to, Business+ is the first tier that includes User Provisioning and Deprovisioning, which is likely what they're advertising support for SCIM as. If you don't have that plan, you likely don't have support for SCIM enabled on your Slack tenant, which is causing the credential validation that our service is doing to fail, leading to the error that you're seeing.

If you don't have Slack Business+, you need it. If you do have it, either your credentials being used are invalid or there's some other problem with your Slack tenant that is causing our credential test operations (a few GET operations against the SCIM endpoint to confirm that we can access/read data) to come back with a response other than 200/OK, which is considered a failure.

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@JC-7348
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.


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