The portal is having issues getting an authentication token. The experience rendered may be degraded. AjaxError: ajaxExtended call failed

David Wrafter 41

The portal is having issues getting an authentication token. The experience rendered may be degraded. Additional information from the call to get a token: Extension: Microsoft_AAD_IAM Resource: microsoft.graph Details: code: 0, statusText: error, message: ajaxExtended call failed, stack: AjaxError: ajaxExtended call failed at r.t (https://portal.azure.com/Content/Dynamic/zA65xCZ3Gcyw.js:76:895) at new r (https://portal.azure.com/Content/Dynamic/ytqBkxW8Wt5R.js:18:1243) at t.reject (https://portal.azure.com/Content/Dynamic/ytqBkxW8Wt5R.js:41:14128) at Object.<anonymous> (https://portal.azure.com/Content/Dynamic/ytqBkxW8Wt5R.js:41:13911) at a (https://portal.azure.com/Content/Dynamic/zA65xCZ3Gcyw.js:33:39310) at l (https://portal.azure.com/Content/Dynamic/zA65xCZ3Gcyw.js:33:39622).

Should I log this through Azure portal help or is there any easy fix?

Marilee Turscak-MSFT 33,801 Reputation points Microsoft Employee

2022-05-17T20:15:35.667+00:00

Is this a regular Azure AD tenant or a government tenant? Do you get this issue at login or at a different step?