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PM006-9287 avatar image
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PM006-9287 asked JinweiLi-MSFT commented

Deleting Sync Folder in SharePoint

Hi everyone,

I have synced a SharePoint folder which is like 25GB onto my laptop.
I want to free up the disk space by deleting the Sync folder.

I stopped the Sync of the said SharePoint from OneDrive app. Then I tried to delete the folder from File Explorer.
It asks for elevated permissions to delete the folder.

I'm a standard user in the company domain, and I asked the IT to check it.
When he enter the Admin password, it then gives an error 'Folder Access Denied" asking for permissions from my user account but it only shows the error, no option to enter any credentials.

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Can you please help with this, how to get the folder deleted?

Thank you

office-sharepoint-onlineoffice-sharepoint-server-administrationoffice-itprooffice-onedrive-client-itprooffice-sharepoint-server-itpro
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Hi @PM006-9287 ,

I am currently looking into this issue and will give you an update as soon as possible.

Thank you for your understanding and support.

1 Vote 1 ·

Thank you so much for helping out here

0 Votes 0 ·

Hi @PM006-9287 ,

Would you please provide the path of the OneDrive sync folder and a screenshot with it?

1 Vote 1 ·

It's under the

C:\Users\"USER NAME" \OneDrive - 'COMPANY NAME'


by the way, we trid creating a local admin account, then login with that ..moving to the user profiles (into my domain account profile) and tried removing the SharePoint sync folders, but it gave out the same error ...

Please help me out here
Thank you

1 Vote 1 ·

1 Answer

JinweiLi-MSFT avatar image
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JinweiLi-MSFT answered JinweiLi-MSFT commented

Hi @PM006-9287,

You could try to change the present user access controls on the file. Here is how to get it done:
1. Right-click on the file that you are targeting, and click on properties.
2. Enter the security tab.
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3. Click on the Advanced button after For special permissions or advanced settings.
4. Look at the Owner section in the upper left.
5. Click the Change link to open Select User or Group window.
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6. Click on the Advanced button at the bottom left.
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7. Click on the Find Now button in the pop-up window.
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8. Select the group with full file permission on your PC from the Search results list.
9. Click on the OK button to confirm your selection.
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10. Go to the Permissions tab in the Advanced Security Settings for folder name window.
11.Click on the Add button.
12.Click Select a principa l link.
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13.Repeat step 7 ~ step 10 to select the desired user or group.
14.Select Allow from the submenu of Type.
15.Check Full control under Basic permissions.
16.Click on the OK button to save the changes.
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Hi @PM006-9287 ,
Is there any update on this thread? Comment here if you still need any help.

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