question

GRC-6415 avatar image
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GRC-6415 asked LimitlessTechnology-2700 answered

can't access my account from other's company wifi & pcs ( credential's issue )

Hello team,

I tried to login to my account from my collogues in the company pc, we are on the same company, same wifi, same domain, same dns.

All employees only can access their accounts from their pcs that first time they login from.

what is the correct syntax when choosing to login from other pc ( other user )
is it:

domain name\ username account
.\username account
username account\domain name
domain name\username account.local

I tried many syntax and there are 2 errors displayed as shown in the attachment ( no mistake in the username or password both are correct)203198-errors.pdf


windows-10-network
errors.pdf (119.1 KiB)
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1 Answer

LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hi there,

The protected user group is managed by an organization’s IT team, or in general by the server admin of a group of managed systems. If a user is added to this group, he might face issues logging in normally.

You would have to contact the team controlling the permissions in the active directory to Remove the user from the protected user group and see if you can log in.

Changing the DNS server address and Using a Security policy snap-in might also help you.

The below thread discusses the same issue and you can try out some troubleshooting steps from this and see if that helps you to sort the Issue.Cannot log in to Domain Controller because "Domain isn't available" https://docs.microsoft.com/en-us/answers/questions/482526/cannot-login-to-domain-controller-because-34domain.html



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