Home tab is taking user back to site template home page rather than new site Home

Question

Hi,

We have a client who has created a project site from a site Template which is working fine but when they are clicking on Home tab of site, its directing them to some different project site's home page. Any idea what could be causing this?
thanks

Answer 1

Hi @Audi86 ,

I'm glad to hear you solve the problem ,if you have any issue about SharePoint, you are welcome to raise a ticket in this forum.

By the way, since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others.". and according to the scenario introduced here: Answering your own questions on Microsoft Q&A, I would make a brief summary of this thread:

Issue Symptom:
We have a client who has created a project site from a site Template which is working fine but when they are clicking on Home tab of site, its directing them to some different project site's home page.

Solution:
By Audi86:
The issue is incomplete URL on the home tab of template site. so try copy/pasting the URL again on home Tab and create a new template.

Current status:
All sites created, are staying on their own home pages.

You could click the "Accept Answer" button for this summary to close this thread, and this can make it easier for other community member's to see the useful information when reading this thread. Thanks for your understanding!

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

Hi @Audi86 ,

Could you provide some screenshots, if possible, including the URL of the page where it starts and ends.
Here is a possible solution based on your existing description for your reference.
1.You could check whether the home page under Site Pages is Home.aspx.
Specific position: Site contents->Site settings->Welcome page

2.If not, specify Home.aspx as the home page.
1)Modify the URL in the Site Welcome Page.
2)Site contents->Site Pages-> Show actions->make homepage

3.If Home.aspx does not exist, you could go to the Recycle Bin to see if it has been accidentally deleted. If you can't find it in both levels of recycle bin, you need to create a new requirement homepage and set it as homepage.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 3

Hi @Audi86 ,

I think your idea is fine. Of course, you could also try to create a correct homepage you need in the template site, then set it as the template's homepage, and then create a new site through this template to see if there is any problem. You said you don't see any tabs for ’Site Pages‘ under the ‘Site Content’ tab to locate the home page option. You can open a feature on each of the two levels to display Pages.

Site Settings->Site collection features->SharePoint Server Publishing Infrastructure->Activate->Manage site features->SharePoint Server Publishing->Activate

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 4

I think I am good now. The issue is incomplete URL on the home tab of template site. so we we copied/pasted the URl again on home Tab and created a new template. now all sites created, are staying on their own home pages. :)