question

65487691 avatar image
0 Votes"
65487691 asked YukiSun-MSFT commented

teams web is stuck in a login loop

Teams web client is stuck in a login loop
Google Chrome
Add the following sites:
203535-image.png


but no use
203581-image.png




What setting is missing?

office-teams-windows-itprooffice-teams-linux-itpro
image.png (57.3 KiB)
image.png (34.3 KiB)
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi @65487691,

Just checking in to follow up with this thread. Have you had a chance to check the other suggestions provided? Feel free to post back if you are still looking for help on this.

0 Votes 0 ·
TKujala avatar image
0 Votes"
TKujala answered 65487691 commented
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Have you also cleared cache and cookies?

Yes, but it doesn't work

0 Votes 0 ·
YukiSun-MSFT avatar image
0 Votes"
YukiSun-MSFT answered YukiSun-MSFT commented

Hi @65487691,

According to this document, the sites you've added are sufficient so it's not likely to be the issue. Then have you tried signing out and then signing back as indicated in the error message to see if it can help?
And how about opening an incognito window in the browser and check the result?

Besides, considering that the error usually occurs if you use the Trusted Sites feature in your browser, if it's acceptable, I'd suggest trying to change the setting of your browser to "Allow all cookies" instead and see how it goes:

203596-1.jpg


If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



1.jpg (107.6 KiB)
· 3
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

I followed the above settings and it still doesn't work.

0 Votes 0 ·

thank If there is no way I will give up

0 Votes 0 ·

Hi @65487691,

And it's not work in incognito window either, right?
Any difference if clearing the cache and cookies after setting it to "Allow all cookies"?

In case it still doesn't work, I'd suggest reinstalling Google Chrome on the machine and see the result. By the way, Microsoft Edge is also a choice which has the fully supports of Teams, so if possible, you may consider switching to Microsoft Edge as well.


0 Votes 0 ·
kaaven avatar image
1 Vote"
kaaven answered

This seems to be a recent issue affecting Chrome users, I du suspect it's the Safe Browsing feature:
https://support.google.com/chrome/answer/9890866?hl=en&co=GENIE.Platform%3DDesktop

Check if it's enabled and turn it off, see if this solves the problem.
Hope this helps-

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

ricardosolisvillegas-4678 avatar image
0 Votes"
ricardosolisvillegas-4678 answered

Hi,

Same issue for me and it seems to be that it is affecting desktop PC and not mobile devices...

But still testing more devices.

BR

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.