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frob avatar image
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frob asked JinweiLi-MSFT answered

External users in our SharePoint Online (granted access via a link) need to authenticate every time they sign on. How to fix this so they need to authenticate only once a week?

Hi there
External users in our SharePoint Online (granted access via a link) need to authenticate every time they sign on. How to fix this so they need to authenticate only once a week?
(External users granted access on the site do not have this issue, the issue arises only for users who were granted access via a shared link).

Thanks.

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Hi @frob ,

To better understand the scenario, I would like to confirm the following information:

  1. Would you please share the procedure you use to grant access to external users?

  2. Do all external users have the same experience?

  3. What permission does the external user have on the site?

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frob avatar image frob JinweiLi-MSFT ·
  1. The issue arises for users who were granted access via a shared link. (If we share a site with external users they do fine)

  2. Yes, all external users who were granted access via shared link have this issue.

  3. View and Edit mainly.

Thanks.



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1 Answer

JinweiLi-MSFT avatar image
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JinweiLi-MSFT answered

Hi @frob ,

This is by design, please feel free to make your features suggestions on the Microsoft SharePoint Dev Platform feedback portal on UserVoice.


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