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Dev-7229 asked LuDaiMSFT-0289 commented

Intune Tenant to Tenant Migration

I am preparing to move a client from a hosted intune tenant to their own intune tenant. I am wondering will these devices that are currently enrolled in both ABM and the hosted intune tenant have to be factory reset before enrolling them in the new tenant?

mem-intune-device-configurationsmem-intune-enrollment
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LuDaiMSFT-0289 answered LuDaiMSFT-0289 commented

@Dev-7229 Thanks for posting in our Q&A. From your description, did you mean that you want to migrate the devices from an old tenant to a new tenant? If there is anything misunderstanding, please correct me.

The most important thing is to remove the device from the old tenant and re-enroll the device to the new tanent. Based on my understanding, factory reset is not a necessary operation. If you want the device to be a completely new device, of course you can perform factory reset action.

Hope it will give you some ideas.


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Hello thanks for the response. I am moving from one intune tenant to a new intune tenant. The devices are also in Apple Business Manager.

So the only thing i will need to do is remove them from the old tenant and enroll them into the new one via Company Portal?

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@Dev-7229 Based on my understanding, intune ADE enrollment will needs Apple Business Manager. It seems that the device is an ADE enrollment device in the old tenant.

If you want to completely remove an ADE device from management by Intune, please try the actions in the following article:
https://docs.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#retire-an-apple-ade-device-from-intune

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@Dev-7229 I am checking this thread, if you have a chance to review this thread, please check if my reply is helpful. Thanks.

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