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66304432 asked YukiSun-MSFT commented

MS Teams Voice outbound calls list and from what user report

Hello Teams Community,


Please i need your help on this.


We are having this problem.


how can we get a report to know how many outbound calls have been made and to know the users utilizing it

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Hi @66304432,

Just checking in to see if above information was helpful. If you have any questions or need further help on this issue, please feel free to post back.

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YukiSun-MSFT answered YukiSun-MSFT edited

Hi @66304432,

how can we get a report to know how many outbound calls have been made and to know the users utilizing it

You can go to Teams Admin Center > Analytics & reports > Usage reports, choose "PSTN and SMS(preview) usage" from the Report drop down list, specify the date range, click Run report, choose from either Calling plans or Direct Routing based on your setup. From the column of "Call type", you can tell whether it's an outbound call:
204495-1.png


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