Does a single Standard Support Plan for our Azure US Gov Cloud Tenant/Account cover all our subscriptions?

Bob DeRmer 1 Reputation point
2022-05-20T13:27:11.39+00:00

Hello MS Community,

We have already purchased a Standard Support Plan as part of our Azure US Gov Cloud Tenant/Account. The process had us select a single subscription, however the same support plan appears to cover all of our subscriptions in our Tenant/Account.

Can you please confirm that this is the case? Specifically, we only need (1) Support Plan for (all) subscriptions within a single Azure US Gov Tenant/Account.

Thank you,
Bob

Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
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  1. Anonymous
    2022-05-20T20:13:53.857+00:00

    @Bob DeRmer
    Hi Bob, I am not an expert on Azure Support Plans, but reading through the documentation and FAQ I believe you would have the ability to create a support request in all subscription.

    https://azure.microsoft.com/en-us/support/faq/#support-overview
    How do I authorize another person to create support requests for a particular Azure subscription?
    You must be an administrator or owner of the subscription to change access. To do so, assign the support request contributor role to those who want to create and manage support requests for that subscription. Learn more about role assignments.

    https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#getting-started
    To create a support request, you must have the Owner, Contributor, Support Request Contributor role, or a custom role with Microsoft.Support/, at the subscription level.
    To create a support request without a subscription, for example an Azure Active Directory scenario, you must be an Admin.*

    Hope this helps! If you need further clarification, I recommend reaching out via a support case to confirm.

    -------------------------------

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