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Unable to use ebit card to verify my free trail account

balaraman p 1 Reputation point
2022-05-21T04:19:44.793+00:00

As its mentioned as debit or credit card . i used debit card to create account but unable to use. it showing card name is not matching as per the name entered in card holders coloumn.

Azure Cost Management
Azure Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

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  1. Sadiqh Ahmed 49,566 Reputation points Microsoft External Staff Moderator
    2022-05-21T06:25:59.343+00:00

    @balaraman p - Sorry for the painful experience!

    I understand that you are trying to sign up for Azure free trial account using debit card and its fails verification.

    Please ensure:
    The name, address, and CVV code that you enter must match exactly what's printed on the card.
    Prepaid and virtual cards aren't accepted as payment for Azure subscriptions.

    204272-image.png

    Suggest you to follow the troubleshooting guide - https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/troubleshoot-declined-card

    If problem persist, you may contact Azure billing and subscription management support team by raising a support request. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.

    Here is the link - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request to create support case.

    FYI: Azure Billing and Subscription Management support is included in the Basic Support Plan without any charge.
    https://azure.microsoft.com/en-us/support/plans/

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