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TrevorGregg-0344 asked

Resolution / Clarity in HTML5 RD vs. traditional RDP?

We have a couple of finance users who are displeased with the image quality in the HTML5 version of Remote Desktop. It seems like there is slight blurring, noticeable primarily in spreadsheets, that does not exist in traditional RD environments. We've tried experimenting with different browsers, different scaling options in Windows, fullscreen vs. not, etc., and cannot come up with a reliable pattern as to who will be impacted by this slight blur.

Is anyone familiar with how image quality / aliasing works in HTML5 RD? is it bandwidth related? (like is it scaled down over poor connections?) or based on some other local attribute?

Any information at all is appreciated! We're running Web-based RD on a Server 2019 server for what it's worth.

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