question

Sophie-7225 avatar image
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Sophie-7225 asked Sophie-7225 commented

SQL server uninstall

So I tried many things googled for hours, to no prevail.

I had multiple issues when uninstalling SQL Server (express). I tried Developer. It works now. Unfortunately there are 4 instances, which I want to clean to have 1 remain. When I try to open the the uninstaller through the "Apps & Feature" page I just get the following error:
205549-afbeelding.png

I got an error/warning when installing SQL Server.
Unable to install SQL Server (setup.exe)
Exit code decimal -2068119551

I don't know if people need extra info to help resolve the problem but I would 100% appreciate any help.


  • Summary of the failed download --

Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2068119551
Start time: 2022-05-25 22:57:33
End time: 2022-05-25 22:58:31
Requested action: Install

Machine Properties:
Machine name: DESKTOP-SOPHIE
Machine processor count: 16
OS version: Microsoft Windows 10 Pro (10.0.19044)
OS service pack:
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No

Product features discovered:
Product Instance Instance ID Feature Language Edition Version Clustered Configured
SQL Server 2019 SQLEXPRESS MSSQL15.SQLEXPRESS Database Engine Services 1033 Express Edition 15.0.2000.5 No Yes
SQL Server 2019 SQLEXPRESS01 MSSQL15.SQLEXPRESS01 Database Engine Services 1033 Express Edition 15.0.2000.5 No Yes
SQL Server 2019 SQLEXPRESS02 MSSQL15.SQLEXPRESS02 Database Engine Services 1033 Express Edition 15.0.2000.5 No Yes
SQL Server 2019 SQLEXPRESS03 MSSQL15.SQLEXPRESS03 Database Engine Services 1033 Express Edition 15.0.2000.5 No Yes
SQL Server 2019 MSSQLSERVER MSSQL15.MSSQLSERVER Database Engine Services 1033 Developer Edition 15.0.2000.5 No Yes

Package properties:
Description: Microsoft SQL Server 2019
ProductName: SQL Server 2019
Type: RTM
Version: 15
SPLevel: 0
Installation location: C:\SQL2019\Express_ENU\x64\setup\
Installation edition: Express

Product Update Status:
User selected not to include product updates.

User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: true
AGTSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
AGTSVCPASSWORD:
AGTSVCSTARTUPTYPE: Disabled
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSERVERMODE: TABULAR
ASSVCACCOUNT: <empty>
ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTELSVCACCT: <empty>
ASTELSVCPASSWORD: <empty>
ASTELSVCSTARTUPTYPE: 0
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Disabled
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log\20220525_225732\ConfigurationFile.ini
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT: <empty>
CTLRSVCPASSWORD: <empty>
CTLRUSERS: <empty>
ENABLERANU: true
ENU: true
EXTSVCACCOUNT: <empty>
EXTSVCPASSWORD: <empty>
FEATURES: SQLENGINE
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: <empty>
FTSVCPASSWORD: <empty>
HELP: false
IACCEPTPYTHONLICENSETERMS: false
IACCEPTROPENLICENSETERMS: false
IACCEPTSQLSERVERLICENSETERMS: true
IACKNOWLEDGEENTCALLIMITS: false
INDICATEPROGRESS: true
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: C:\Program Files\Microsoft SQL Server
INSTANCEID: SQLEXPRESS04
INSTANCENAME: SQLEXPRESS04
ISMASTERSVCACCOUNT: NT AUTHORITY\Network Service
ISMASTERSVCPASSWORD: <empty>
ISMASTERSVCPORT: 8391
ISMASTERSVCSSLCERTCN: <empty>
ISMASTERSVCSTARTUPTYPE: Automatic
ISMASTERSVCTHUMBPRINT: <empty>
ISSVCACCOUNT: NT AUTHORITY\Network Service
ISSVCPASSWORD: <empty>
ISSVCSTARTUPTYPE: Automatic
ISTELSVCACCT: <empty>
ISTELSVCPASSWORD: <empty>
ISTELSVCSTARTUPTYPE: 0
ISWORKERSVCACCOUNT: NT AUTHORITY\Network Service
ISWORKERSVCCERT: <empty>
ISWORKERSVCMASTER: <empty>
ISWORKERSVCPASSWORD: <empty>
ISWORKERSVCSTARTUPTYPE: Automatic
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: <empty>
MATRIXNAME: <empty>
MRCACHEDIRECTORY:
NPENABLED: 0
PBDMSSVCACCOUNT: <empty>
PBDMSSVCPASSWORD: <empty>
PBDMSSVCSTARTUPTYPE: 0
PBENGSVCACCOUNT: <empty>
PBENGSVCPASSWORD: <empty>
PBENGSVCSTARTUPTYPE: 0
PBPORTRANGE: <empty>
PBSCALEOUT: false
PID:

QUIET: true
QUIETSIMPLE: false
ROLE: AllFeatures_WithDefaults
RSINSTALLMODE: DefaultNativeMode
RSSVCACCOUNT: <empty>
RSSVCPASSWORD: <empty>
RSSVCSTARTUPTYPE: Automatic
SAPWD: <empty>
SECURITYMODE: <empty>
SQLBACKUPDIR: <empty>
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLJAVADIR: <empty>
SQLMAXDOP: 0
SQLMAXMEMORY: 2147483647
SQLMINMEMORY: 0
SQLSVCACCOUNT: NT Service\MSSQL$SQLEXPRESS04
SQLSVCINSTANTFILEINIT: true
SQLSVCPASSWORD: <empty>
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: DESKTOP-SOPHIE\Sophie
SQLTELSVCACCT: NT Service\SQLTELEMETRY$SQLEXPRESS04
SQLTELSVCPASSWORD: <empty>
SQLTELSVCSTARTUPTYPE: Automatic
SQLTEMPDBDIR: <empty>
SQLTEMPDBFILECOUNT: 1
SQLTEMPDBFILEGROWTH: 64
SQLTEMPDBFILESIZE: 8
SQLTEMPDBLOGDIR: <empty>
SQLTEMPDBLOGFILEGROWTH: 64
SQLTEMPDBLOGFILESIZE: 8
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SUPPRESSPAIDEDITIONNOTICE: false
SUPPRESSPRIVACYSTATEMENTNOTICE: false
TCPENABLED: 0
UIMODE: AutoAdvance
UpdateEnabled: false
UpdateSource: MU
USEMICROSOFTUPDATE: false
USESQLRECOMMENDEDMEMORYLIMITS: false
X86: false

Configuration file: C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log\20220525_225732\ConfigurationFile.ini

Detailed results:
Feature: Database Engine Services
Status: Passed

Rules with failures or warnings:

Global rules:
Warning IsFirewallEnabled The Windows Firewall is enabled. Make sure the appropriate ports are open to enable remote access. See the rules documentation at https://go.microsoft.com/fwlink/?linkid=2094702 for information about ports to open for each feature.

Rules report file: C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log\20220525_225732\SystemConfigurationCheck_Report.htm



sql-server-general
afbeelding.png (8.3 KiB)
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Hi @Sophie-7225,

Any update for this thread? Did the reply could help you? If the response helped, do "Accept Answer". If it is not work, please let us know the progress.

0 Votes 0 ·
cooldadtx avatar image
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cooldadtx answered Sophie-7225 commented

The error message you posted is for SystemSettings.exe, not the SQL setup program.

Go download the SQL Express setup program for the version that you have installed. Then run the setup program directly. It should give you the option to uninstall at that point. Note however that many apps auto-install SQL Express as part of their install and therefore you may not be able to remove it. Old versions of Visual Studio fall into this category.

I don't know what your other instances of SQL are that are installed so I cannot answer to those points.

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I tried this but when I near the end of the install it gives the error:
Unable to install SQL Server (setup.exe)
Exit code decimal -2068119551

Does it help if I add the summary of the failed download?

0 Votes 0 ·
Cathyji-msft avatar image
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Cathyji-msft answered Sophie-7225 commented

Hi @Sophie-7225,

Did you mean that you uninstall SQL server 2019 Express instance failed? But the SQL server summary setup log that you offered is installation log.

According to your summary log, you have installed five SQL server 2019 express instances. Did you want to uninstall four instances?

Please try to uninstall SQL server instance from Control Panel\Programs\Programs and Features as below screenshot. Right click SQL server 2019 (bit), choose Uninstall. Refer to the blog How to Uninstall SQL Server 2019 Instance to get detail steps.
205589-screenshot-2022-05-26-104037.jpg

If it is still not work, please share us the uninstall SQL server setup log. The log is located at C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log by default. A time folder is automatically generated for each installation and uninstallation. Please choose the correct folder.


If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".




· 1
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When I try to do this I get an error message as shown below
206226-afbeelding.png


0 Votes 0 ·
afbeelding.png (84.8 KiB)