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GrantHarlor-3695 avatar image
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RDP Install License wizard

I purchased Windows Server Remote Desktop Services CAL from the microsoft store. When I go to the Install License Wizard an input the code I was emailed it says "The license code is not recognized. Ensure that you have entered the correct license code.

The best part is I cannot contact microsoft in anyway for support because I dont have an active contract. I literally purchased an $800 product that is not recognized by their own system, and I cannot get support without paying more. This is just insane.

Any suggestions would be appreciated

windows-serverremote-desktop-services
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DSPatrick answered DSPatrick commented

Check if TP's advice can help.
https://social.technet.microsoft.com/Forums/en-US/8e109d79-f0c3-43d0-921a-b6681c6f1b87/install-new-license-issue?forum=winserverTS

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Just checking if there's any progress or updates?

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GrantHarlor-3695 avatar image
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GrantHarlor-3695 answered

Nothing,

The link describes open license, mine is a retail license

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