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JackyHo-2065 avatar image
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JackyHo-2065 asked ChristyZhang-MSFT edited

I cannot verify my personal account for register azure exam

Suppose I have a email account for registering Azure exam. I have passed some and I want to continue for the other exams. However, I cannot login that personal account as I cannot verify it. As my previous company can void my exam fee. So I linked the account to my old companies mailbox. Unfortunnately, I quited my job and my working email is no longer available. So I cannot get the code from my old working email and cannot verify my personal account for Azure exam.

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Hi @JackyHo-2065 ,

Welcome to our forum!

Agree with LuisRodriguez-MSFT. The "office-outlook-itpro" tag is for general questions about Outlook client. Since from the description, your question involves your account, I’ll remove the "office-outlook-itpro" tag. Thanks for your understanding.

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1 Answer

LuisRodriguez-MSFT avatar image
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LuisRodriguez-MSFT answered

Hello @JackyHo-2065

Welcome to Microsoft Q&A Platform,

Microsoft Certification Program is supported on their own forums, I'd suggest raising a question here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid

Other topics below:

Profiles:
Merge and transfer certification profiles: https://docs.microsoft.com/en-us/learn/certifications/merge-profiles
Certification Profile/Account Linking: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_link


I hope this helps!


Please don’t forget to "Accept the answer" and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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