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ManiTeja-1368 avatar image
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ManiTeja-1368 asked ChetanSharmamsft-3456 answered

Cannot retrieve my authentication account backup after I logged in

Hi took a back up of Authentication account. After that I reset my mobile. Once I logged in again authenticator app, it is not asking to retrieve my account backup

office-teams-app-dev
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1 Answer

ChetanSharmamsft-3456 avatar image
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ChetanSharmamsft-3456 answered

We are mainly responsible for Microsoft Teams app development related issues.

For Microsoft Teams product issues/failures your tenant Admin can reach out to Microsoft 365 Product Support.

For general questions about Microsoft Teams please post your question on Microsoft Teams Community.

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