Cannot retrieve my authentication account backup after I logged in

Mani Teja 1 Reputation point
2022-05-27T04:32:54.767+00:00

Hi took a back up of Authentication account. After that I reset my mobile. Once I logged in again authenticator app, it is not asking to retrieve my account backup

Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. ChetanSharmamsft 1,026 Reputation points Microsoft Vendor
    2022-05-27T15:27:18.987+00:00

    We are mainly responsible for Microsoft Teams app development related issues.

    For Microsoft Teams product issues/failures your tenant Admin can reach out to Microsoft 365 Product Support.

    For general questions about Microsoft Teams please post your question on Microsoft Teams Community.

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