question

MCorcoran-6293 avatar image
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MCorcoran-6293 asked DSPatrick answered

Outlook error

I have been using Outlook in Chrome for many years with no problems for work. Yesterday I got this error when I tried to open Outlook in Chrome:
UTC Date: 2022-05-30T00:28:33.004Z
Client Id: F14C29E39EE84F5F9A4026350E597812
Session Id: b9777a41-a614-4a15-a599-02d0799ab67d
Client Version: 20220520002.07
BootResult: configuration
err: Microsoft.Exchange.Data.Storage.InvalidLicenseException
esrc: StartupData
et: ServerError
estack: Error: 500
at f (https://outlook.office.com/mail/inbox:299:218876)
at https://outlook.office.com/mail/inbox:299:228132
st: 500
ehk: X-OWA-Error
efe: BN6PR2001CA0033
ebe: BN6PR22MB0770
emsg: InvalidLicenseError

I did have to enter the verification code that is texted to my phone and then, I believe, this error started happening.

My co-workers are not having this problem so our work license must be working for them.
Thanks for your help

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1 Answer

DSPatrick avatar image
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DSPatrick answered

Outlook.com (hotmail) is not currently supported here on Q&A. The product group for Outlook.com actively monitors questions in dedicated forums here.
https://answers.microsoft.com/en-us/outlook_com/forum/oemail

--please don't forget to upvote and Accept as answer if the reply is helpful--

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