SCCM Client Check Failed on all win10 devices

Dustin Mobley 1 Reputation point
2020-09-05T03:20:14.06+00:00

Issue:
All our clients are showing as failed for client check. I am talking about in SCCM when you go to Monitoring > client status> client check

If you look at client activity, looks great.

We have burned 2 months trying to figure this out between ourselves, local consultants, and Microsoft support case.

Microsoft Configuration Manager
{count} votes

2 answers

Sort by: Most helpful
  1. Felipe Santos Cardoso 76 Reputation points
    2020-09-06T01:39:15.78+00:00

    Hi @Dustin Mobley ,

    Thank you for participating in Microsoft A&Q.

    1-Check if the firwall policies allow Windows 10 to communicate with the MEMCM website, over HTTP ports (80 or custom), 10123 and 445.
    Docs .: https://learn.microsoft.com/en-us/mem/configmgr/core/plan-design/hierarchy/ports#ports-used-by-configuration-manager-clients-and-site-systems

    2 - Check if there are any errors in the logs, opening by CMTRACE.EXE:
    C:\Windows\CCM\Logs\ClientLocation.log
    C:\Windows\CCM\Logs\LocationServices.log
    Docs: https: //learn.microsoft.com/en-us/mem/configmgr/core/plan-design/hierarchy/log-files

    <Success and good job>

    0 comments No comments

  2. Jason Sandys 31,391 Reputation points Microsoft Employee
    2020-09-06T21:04:21.427+00:00

    Without any technical details here, nothing of value can truly be said.

    What error code are you getting? What does the client health log show?


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.