Chat Bot that updates itself with new questions in real time

Question

My Intent is to hook up my chat bot to a separate API that can generate intelligent questions in real time, and then for the chat bot to display those questions in a waterfall dialogue.

I just want to know how I can get a chat bot update itself with new questions while it is in conversation (real time)

I'm sure that this is a quite a useful feature, can someone please help me with this

Many Thanks in Advance

Immanuel

Answer 1

@Immanuel R Based on my experience, you should integrate your bot with Azure QnAMaker API or the Azure language service Question answering feature API. Both the services are similar, except the Azure QnAMaker is a service that will be retired in 2025. Essentially, both these services will use a Knowledge base of questions and answers that can be exposed through an API which can be integrated with the bot service or any other client service. Any updates to the knowledge base should automatically provide new set of questions to answer for the bot. Most users try to use the QnAMaker along with LUIS to understand a users input or utterance to provide relevant response to the query. You can also refer to this guidance on when to use these services and check if they could help your usecase.

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