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Unable to connect to AVD from MacOS or iOS devices

DH 1 Reputation point
2022-06-02T13:19:05.057+00:00

When using MacOS Remote Desktop client or iOS Remote Desktop client, I am unable to find the workspace in order to connect to my AVD environment. Any guidance would be greatly appreciated.

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

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  1. Andreas Baumgarten 130.9K Reputation points MVP Volunteer Moderator
    2022-06-03T20:51:25.427+00:00

    Hi @DH ,
    which version of the Microsoft Remote Desktop client for MacOS are you running?
    Here it's Version 10.7.6 (1972) and I am able to connect to the AVD Hostpool machines without any issue.

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten


  2. Cédric Perion 171 Reputation points
    2022-06-03T18:43:23.547+00:00

    Hi @DH ,

    To verify that you assignement is ok, first you can check with url web client :

    https://client.wvd.microsoft.com/arm/webclient/index.html

    At this point you will see your workspace or not.
    If not, check again your assignement

    Take me informed !

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    Hope this helps,
    Perion Cédric

    Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.

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